(Psychotherapy, Counselling, Hypnotherapy and EMDR can all effectively be delivered remotely, therefore as and where possible remote working is recommended. )

Information and guidance on safety around Covid-19 are changing frequently.   Please make yourself aware of current legislations, advice and safety for yourself from official channels (NHS and Government Updates). 

Below is Symmetry Therapies Procedure for face to face working. To protect everone using Healthcare Services, the nulnerable and who who have not been vaccined and to take preassure off the NHS: I have taken the decision to maintain all current safety measures and requesting clients to continuing to wear a face mask, maintain space and use hand sanitiser.


When considering face 2 face work, we will discuss and consider risk factors (age and pre-existing health conditions).  Safety of everyone is priority.  It may be appropriate to delay face 2 face sessions.


  • or anyone in your household, have a fever, a new persistent cough, loss of taste or smell or any other symptoms of COVID-19
  • have tested positive for COVID-19 in the last 7 days or are you awaiting a test or a result of a test
  • have been advised to self isolate as part of the COVID -19 contact tracing program or from any other source 
  • live with someone or someone in your “bubble” has either tested positive for COVID-19 or had symptoms of COVID-19 in the last 10 days 

(Please give as much notice as possible when cancelling sessions – 48hrs cancellation policy will not be adhered to if cancelling due to one of the reasons above.    I would however require a written confirmation to action a refund).

Guidance for Face 2 Face Appointments

  • Arrive at your appointment time & text me on arrival.
  • Please attend your appointment by yourself, there will be no waiting areas in the building / office.
  • Wait outside the building / in your car until invited into the building.  (do not enter the building and do not wait in the reception)
  • Observe current social distancing rules OR maintain space.
  • Bring your own resources: water/drink, tissues, pen and paper.
  • Bring your own face mask.
  • Toilet facilities will be open/available.
  • Hand sanitizer is available – please use on arrival
  • Avoid touching surfaces where possible
  • If you have any known symptoms: e.g. cough, loss or taste, temperature or have been in contact with anyone with the virus – do not arrive for your session.  Follow NHS / Government advice.
  • Chairs and surfaces, door handled will be cleaned between client sessions.  Clients to adhere to social distancing rules / Maintain Space in the building and office at all times.   Be mindful of time required for cleaning and arrive for and leave your appointment promptly.
  • Signage will remind clients / visitors of social distancing throughout building
  • If exempt from wearing face mask – cover mouth and nose with a tissue if you need to cough or sneeze.
  • When entering my office I will direct you to your designated (pre-cleaned) seat.
  • Safety measures have been put in place to protect everyone – where procedures are not followed sessions may be ended.


Please let me know prior to booking an appointment if you have been identified as being at high risk of infection.

It may not be possible to see you face to face if you are in the “high risk group”.  If you have one of the conditions in the “moderate risk” groups we will discuss the benefits of treatment over potential risk factors, following government guidelines.  Wherever possible remote working is encouraged.

Please be aware that if I contract Covid-19 I may be obliged to inform the NHS of people I’ve been in contact with (face-to-face).  I may need to share your name and contact details, but not the context in which I know you.   However, you may be contacted by the NHS. 

If face to face sessions have started and there is a local/national change to lockdown restrictions or if there is a change in specific risk – please bear in mind that sessions will be required to move to remote working or paused.

(A risk assessment is available upon request).

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