I am offering a blended service, which means I am offering sessions both remotely and face to face. Remote working is encouraged, however I understand this is not suitable for everyone.

Information and guidance on safety around Covid-19 are changing frequently.   Please make yourself aware of current legislations, advice and safety for yourself from official channels (NHS and Government Updates). 

Below is Symmetry Therapies Procedure for face to face working. To protect everyone using Healthcare Services, the nulnerable and who who have not been vaccined and to take preassure off the NHS: I have taken the decision to maintain all current safety measures and requesting clients to continuing to wear a face mask, maintain space and use hand sanitiser.

DO NOT ATTEND SESSIONS IF YOU (please follow current guidelines)

• have symptoms of COVID-19
• have tested positive for COVID-19 and/or have been advised to self isolate 
• you have been advised to self isolate

(Please give as much notice as possible when cancelling sessions – 48hrs cancellation policy will not be adhered to if cancelling due to one of the reasons above.    I would however require a written confirmation to action a refund).

 Guidance for Face 2 Face Appointments

• Arrive at your appointment time
• Please attend your appointment by yourself, there will be no waiting areas in the building / office.
• Wait outside the building until your appointment time.  (do not enter the building and do not wait in the reception)
• Maintain space at all times
• Bring your own resources: water/drink, tissues, pen and paper.
• Bring your own face mask.
• Toilet facilities will be open/available.
• Hand sanitizer is available – please use on arrival
• Avoid touching surfaces where possible
• If you have any known symptoms: e.g. cough, loss or taste, temperature or have been in contact with anyone with the virus – do not arrive for your session.  Follow NHS / Government advice.
• Surfaces in my office will be cleaned down regularly.  Be mindful of time required for cleaning and arrive for and leave your appointment promptly.
• Signage will remind clients / visitors of social distancing throughout building
• If exempt from wearing face mask – cover mouth and nose with a tissue if you need to cough or sneeze.
• When entering my office, I will direct you to your designated (pre-cleaned) seat.
• Safety measures have been put in place to protect everyone – where guidance is not followed sessions may be ended.
• Where face masks interfere with communication or clients are exempt, a screen is available for use.
• If face to face sessions have started and there is a local/national change to lockdown restrictions – please bear in mind that sessions may be required to move to remote working or paused.

Please be aware that if I contract Covid-19 I may be obliged to inform the NHS of people I’ve been in contact with (face-to-face).  I may need to share your name and contact details, but not the context in which I know you.   However, you may be contacted by the NHS. 

If face to face sessions have started and there is a local/national change to lockdown restrictions or if there is a change in specific risk – please bear in mind that sessions will be required to move to remote working or paused.

(A risk assessment is available upon request).